“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
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"You didn't even need a survey because that's how the world is changing these days," Wexler says.
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
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2.) Benvenuti alla John Doe. L’azienda è in vacanza ma il nostro servizio clienti sarà di nuovo disponibile da Lunedì 04.07.2016. La spedizione degli ordini ricomincerà l’01.11.2016. Nel frattempo siete pregati di inviare le vostre richieste tramite email a: [email protected] o compilando il modulo di contatto. Grazie Mille!
Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
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I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
6.) Bonjour et bienvenue sur l’AG de John Doe – Votre agence d’échantillons de produits. Malheureusement, toutes les lignes sont occupées pour l’instant. Réessayez plus tard ou attendez quelques instants. Merci, votre équipe John Doe.
3.) Данная услуга является платной. Если вы останетесь на линии, вы будете подключены к специалисту, в противном случае, пожалуйста, повесьте трубку.
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
"Hi Yuki, this is Trish Wexler at Chase. Ironically I'm leaving you a voice mail about your email about the death of voice mail."
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.