What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
5.) Bienvenue chez John Doe – Merci pour votre appel. Actuellement, nous sommes tous occupés. Restez en ligne, nous serons rapidement avec vous.
5.) Caros clientes, nosso escritório estará fechado de 24 de dezembro a 2 de janeiro. Você pode nos contatar, como de costume, na segunda-feira 05 de janeiro. Desejamos a você e sua família um Feliz Natal e um feliz ano novo.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
I would highly recommend Sound Telecom on every level. First-class operation. Professional and responsive. Not one complaint or concern.
4.) Tutti i membri dello staff sono ancora impegnati a servire altri clienti. Si prega di avere pazienza, saremo da voi tra breve. – PAUSA – Purtroppo, tutti i membri dello staff sono ancora occupati. Si prega di rimanere il linea un momento. Potete anche inviarci una e-mail a: [email protected]. Vi richiameremo al più presto possibile.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
Remember to offer your apologies for not being available to answer their call and to sound genuine.
Get professionally recorded messages uploaded to use with features such as Auto Attendant, Business Intro Message and Voice2Email.
6.) Bienvenido/a a John Doe. Por razones técnicas no podemos atender su llamada. Si lo desea, puede escribirnos un correo electrónico a [email protected]. Uno de nuestros empleados le contestará lo antes posible. Disculpe las molestias. Gracias por su comprensión.
If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!
Avoid too many promises – Avoid promises you can not keep – in this case, dates and timeframes for when you will 'definitely' return calls.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
Business 1300 works with many talented voice artists that have over 18 years’ worth of experience producing professional voice overs. Both of our female artists are very well spoken with clear voices. They also have the ability to sound young or mature, so they are extremely versatile in delivering the right message for your business.
A professional voicemail greeting will give your customers a welcome that is friendly and polished. Our talented community of freelance voiceover artists will leave your callers confident that their call is important to you.