3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
Microsoft’s 2015 Global State of Multichannel Customer Service Report concluded that the telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%). And with so many consumers still picking up the phone, voicemail may still be necessary.
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You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
Record your name to let callers know that they have reached the correct mailbox. To record your name: Connect to your mailbox. The system responds with the status of any messages in your mailbox and prompts you with the Main Menu selections. Press 4, Setup Options. Press 3, Change Preferences. Press 1, Change Recorded Name. Record your name at the tone. Press # after recording your name. The system plays back the recording. To save the recording, press *. Record your personal greeting (standard greeting)
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
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Check out the following samples: One voicemail was recorded while the individual was smiling, the other was recorded when the speaker held a neutral facial expression. Can you hear the difference? Version 1: I am smiling during this recording. Can you tell? Version 2: I have a neutral expression during this recording. Makes a pretty big difference right? 6. Keep it short
A professional voicemail greeting will give your customers a welcome that is friendly and polished. Our talented community of freelance voiceover artists will leave your callers confident that their call is important to you.
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2.) Cette ligne téléphonique est gratuite, sauf pour les frais de téléphone normaux
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
For example, an extension user has different greetings for Lunch Break status and Away status. Lunch Break: "I’m currently on a lunch and unable to take your call". Away: "I’m currently away from my desk".
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
Chances are that when someone takes the time to leave your business a voicemail, it is because it’s important that their message be communicated and left in the right hands. There’s nothing worse than calling a business only to hear that the voice mailbox is full or that the greeting is too quiet, too fast, or too confusing.
Hey, you’ve reached (name). If you’re hearing this one of two things is happening:
21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.