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Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
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Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Sometimes you may be working for a business where contacts can get their query dealt with by another employee if you are not available.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
If you are the sole employee of your business and your business communication generally makes that clear, it is fine to refer to yourself in the first person.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
5.) Willkommen bei Mustermann - Vielen Dank für Ihren Anruf. Wir befinden uns zur Zeit alle im Gespräch. Bitte haben Sie einen Moment Geduld wir sind gleich persönlich für Sie da.
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Record a voicemail that is as unique as your business, and add a human touch when creating the message. Encourage your caller to leave a message describing what their needs are.
The following is available directly from the Mitel 3300 Help Files and can also be found here:
"This message is AMAZING! Exactly what we were looking for and we couldn’t be more impressed. Thank you very much! "
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Backed up copies of your voicemails, stored online, and always accessible to play and download. Peace of mind knowing your messages will always be safe. Affidavit of Authenticity
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