How many times have you gone through the following scenario: While working with a customer or engaged on an important call, you receive a new voicemail. You listen to the message, hoping to understand the caller’s name and issue correctly. And when the caller whizzes through the digits of their callback number faster than you can write, you have to go through the entire message again. Once this exercise has been completed, you call the person back, only to get their voicemail.
To get voicemail messages to their intended recipients faster, many speech-to-text providers now offer voicemail transcription services. Nuance is one such company, and Dan Faulkner, its senior vice president of mobile, says the service is widely popular. "We find that the voicemail-to-text service is incredibly sticky," he said in a recent interview with Speech Technology magazine. "When people get it, they don't listen to voicemails anymore."

Your tone will not sound welcoming or easy to listen to if the caller is side-tracked by listening to you sounding out of breath, which could be distracting, and at worst, slightly distressing.
2.) Gentile Cliente. Purtroppo, tutti i nostri rappresentanti sono impegnati con altri clienti al momento. Si prega di avere pazienza. Grazie.