2.) Добро пожаловать в «Вася Пупкин и Ко». После праздников наш обслуживающий персонал будет снова доступен для вас с понедельника, с 4.7.2016. Доставка заказов начнется снова с 01.11.2016. В то же время вы можете отправить свой запрос на нашу электронную почту [email protected] или обратиться через нашу контактную форму. Огромное спасибо!
Call Queue with Music On Hold: Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
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If you've come to the Ninja Number site before, you may have noticed some differences…
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
1.) Herzlich willkommen bei der Mustermann AG. Leider sind im Augenblick alle Leitungen belegt. Bitte haben Sie ein wenig Geduld. Wir sind gleich für Sie da.
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
4.) Bem-vindo a John Doe Soluções. Por causa de um evento interno nosso secretariado não está disponível hoje. Você pode nos deixar uma mensagem. Nós estaremos ao seu serviço novamente na segunda-feira. Obrigado por sua compreensão.
28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
Your voicemail, which gets heard every single time someone doesn’t manage to reach you on the phone, is a prime opportunity to be marketing to your customers.
Our TIP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos. With just a few clicks, you can compile your selection or desired prompt(s) and send it to us. Voicemail Greetings are the most used telephone messages. The opening hours should be called and maybe your website and/or email address.
5.) Welcome to John Doe - Thank you for your call. Currently we are all in conversations. Please hold, we will be with you shortly
If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Check out the following samples: One voicemail was recorded while the individual was smiling, the other was recorded when the speaker held a neutral facial expression. Can you hear the difference? Version 1: I am smiling during this recording. Can you tell? Version 2: I have a neutral expression during this recording. Makes a pretty big difference right? 6. Keep it short
Smiling while you record your voicemail message can actually be heard on the other end of the line. People speak differently when they’re smiling and callers can tell if you’re unhappy. When you greet someone in person, it is usually done with a smile so your voicemail greeting should be no different.