Never underestimate the power of a professional voicemail! It may be the first impression you make with a customer or prospect, so put some time and effort into yours. Also, keep in mind that an easy to use business phone system can make recording a voicemail quick and easy. So use our tips to help you write your voicemail script today!
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
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Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
6.) Здравствуйте и добро пожаловать в Консультационное Агентство «Вася Пупкин и Ко» - ваше агентство образцов продукции. К сожалению, на данный момент все линии заняты. Пожалуйста, повторите попытку позже или оставайтесь на линии. Спасибо, ваша команда «Вася Пупкин и Ко».
A monotone voicemail message will not only be difficult to understand, but it will also potentially lose your caller’s interest quickly.
This is the time to show your personality. People are more at ease with someone with a bit of excitement in their voice because it shows that they are capable of holding a conversation. Just because you want to come off as professional does not mean you need to come off as monotone or unapproachable. If you’re funny, you could even add a joke to your message. Just be sure that you sound approachable and warm.
a standard greeting as per Option 4, followed by the mailbox owner's name (as recorded by the owner), followed by the leave-message tone, and then silence.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
Looking for more information about delivering a professional voicemail message? Click here to download our free guide, "Top Tips for Professional Voicemail Greetings" Tags: resources, tips, greetings Recent Blogs Taking Your Presentations To The Next Level With Audio and Voice April 01, 2019 Tools to Support Message on Hold Production October 12, 2018 tips (186) resources (163) message on hold (154) marketing (118) customer experience (101)
A voicemail greeting can be pivotal in attracting a potential customer to your company or repelling him! So, it may be worthwhile to utilize some tried and tested tips to frame voicemail greetings for your company. The first line must include a brief description of your company and the services it offers clearly. Tell the callers the time frame within which they will get a call from your end. Ensure the voice used in recording the greeting is cheerful and not drab one. Ensure the greeting is recorded not in a hurried manner so that the callers can understand each word without issues. Try keeping the voicemail message length to 20 seconds or so.
2.) Welcome to John Doe. Unfortunately you are calling us outside our normal business hours. Personally you can reach us Monday to Friday from 8am 6pm and Saturday from 9am to 4pm. Please leave a message, or send us an email to: [email protected]. We will contact you as soon as possible - Thank you.
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
Using an outside telephone:Call the UB voicemail system at 1-716-645-3333When you hear the system menu, press *Sign in using your UB phone number and PINPress 4 to access Setup OptionsPress 1 to access Greeting OptionsFollow system prompts to select, record, turn on greetings and edit other greetings
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”