Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
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2.) Un momento por favor, en seguida le atenderemos. ¿Ha visitado ya nuestra página web www.johndoe.com? Ahí podrá encontrar información de interés sobre nuestra compañía. También puede enviarnos un correo electrónico a [email protected]. Un momento por favor, en breve le atenderemos.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
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Find a quiet space to begin recording your message. Don’t be afraid to re-record if something goes amiss during the middle of your message, like if the dog starts barking or if your toddler starts calling for you. Nothing about a noisy background says that you’re a professional. Background noise is also distracting and can confuse a caller.
6.) Здравствуйте и добро пожаловать в Консультационное Агентство «Вася Пупкин и Ко» - ваше агентство образцов продукции. К сожалению, на данный момент все линии заняты. Пожалуйста, повторите попытку позже или оставайтесь на линии. Спасибо, ваша команда «Вася Пупкин и Ко».
2.) Benvenuti alla John Doe, il vostro partner IT per requisiti aziendali individuali. Si prega di premere 1 per le vendite, 2 per le tecniche, 3 per la contabilità, 4 per RMX, oppure rimanete in linea e sarete trasferiti al nostro centralino.
It might sound corny but try to project a little bit of happiness into your voice, particularly if you work for some kind of customer service company. People tend to get very solemn when they record voice messages and it can come across as almost upset when playing it back, even if that wasn't the intention. Post your comments Please enter the following code: Login: Forgot password? Register:
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
the currently selected Non-Busy Greeting option. For example, if the Non-Busy Option is 0, then callers encountering a busy extension will hear the same greeting heard when the extension is not answering or call forwarded always to voice mail. Conditions and Feature Interactions � For proper operation, the phones should be programmed for Call Forward - No Answer and Call Forward� Busy conditions for both internal and external calls. If programmed for Call Forward - Always, the voicemail system will not know the state of the phone and use the Call Forward � No Answer prompts. � Mailboxes configured not to play a personal greeting still offer the user the option to record one via the User Options menu. The personal greeting, if recorded, will be ignored.
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Next to Message Storage, use the drop-down menu to select where you want to store your messages:
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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on.