5.) Welcome to John Doe - Thank you for your call. Currently we are all in conversations. Please hold, we will be with you shortly
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
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1.) Herzlich willkommen bei Mustermann. Bitte drücken Sie für Fragen zum Kauf oder Verkauf die 1. Für Fragen zu einer Zahlung drücken Sie die 2. Als Geschäftskunde die Taste 3. Für eine Frage im Zusammenhang einer Reparatur oder Garantie drücken Sie die Taste 4. Für alle anderen Anliegen drücken Sie bitte die 5. Um die Auswahl nochmals zu wiederhohlen, drücken Sie bitte die 0.
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4. Press # repeatedly until prompted to enter a Technician's function code.
If you are ready to record your voicemail greeting, you should already have a solid script. Whether you include your mission statement, some fun personal details, or a favorite quote, making your voicemail greeting personal is a great way to set your business apart. Write down what you're going to say, but try to avoid reading it verbatim as you record, or it may start sounding robotic and rehearsed. When listening to your voicemail greetings your callers shouldn't feel like they're listening to an impersonal recording. Keep it conversational. If you need help achieving that conversational tone, check out these tips.
4.) Welcome to Mr. John Doe. Mr. Doe is away from his desk. Please leave a message that Mr. Doe can call you back as soon as possible. Many thanks for your call.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
1.) Questa chiamata potrebbe essere monitorata o registrata per la formazione o a fini di garanzia della qualità.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
Voicemail greetings should be professional, but the structure can vary depending on the situation. Here's a sample voicemail greeting script: " …
If you are on vacation/out of the office, be sure to record a special message to let people know when you left and when you are expected back.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
Speaking clearly negates any confusion or any need for the caller to question themselves.