We suggest you create a script beforehand with the text of your message, and then read it while recording. Be sure to record away from background noises or distractions.
home. answering service. virtual receptionist. virtual assistant app. resources. 5 Tips to Create a Professional Voicemail Greeting and What Not To Do
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Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
4.( مرحبا بكم في .JohnDoe يمكنكم التحدث معنا شخصيا خلال ساعات العمل من الاثنين إلى الخميس من الساعة 9:00 صباحا حتى الثانية عشرة ظهرا ومن 2:00 زوالا إلى 4:00 مساءا، ويوم الجمعة من 9:00 صباحا إلى الثانية عشرة ظهرا. بإمكانكم أن ترسلوا لنا طلبكم عن طريق البريد الإلكتروني إلى [email protected] ونحن سنتصل بكم في أقرب وقت ممكن - شكرا لكم.
3.( حاليا، جميع الموظفين مشغولون. إننا حريصون على التحدث معكم لك في أقرب وقت ممكن. هل قمت بزيارة موقعنا www.johndoe.com من قبل؟ يمكنك أن تجد لمحة عامة عن خدماتنا ومنتجاتنا هناك. مكالمتكم مهمة جدا بالنسبة لنا، فنحن نمنح وقتا طويلا لعملائنا. للأسف، كل الخطوط لا تزال مشغولة، نرجوا أن تصبروا قليلا.
6.) Bem-vindo a John Doe. Nosso atendimento telefônico não funciona durante o feriado. Nossos horários de funcionamento podem ser encontrados em nosso site www.johndoe.de. Agradecemos a sua confiança e desejamos à você e seus entes queridos boas festas e um feliz ano novo.
2.) Cette ligne téléphonique est gratuite, sauf pour les frais de téléphone normaux
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
2.( مرحبا بكم في .JohnDoe للأسف أنتم تتصلون بنا في وقت خارج ساعات العمل الاعتيادية. يمكنكم الاتصال بنا من الاثنين إلى الجمعة من الساعة 08:00 صباحا إلى6:00 مساءا، ويوم السبت من 09:00 صباحا إلى 4:00 مساءا. يرجى ترك رسالة أو إرسال بريد
a standard greeting as per Option 5 minus the mailbox user's name, followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
19. Hi, you’ve reached [employee name]’s voicemail box. [Employee first name] no longer works for [company name]. Please call our main line at [phone number] and we’ll be happy to connect you with a current team member who can help.
English scriptFrench Canadian scriptSpanish scriptBilingual English & French Canadian scriptBilingual English & Spanish script
Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.
It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
1.) Sehr geehrter Anrufer unsere Mitarbeiter befinden sich immer noch in Kundengesprächen, bitte versuchen sie es zu einem späteren Zeitpunkt noch einmal. Haben sie Fragen zu unseren Produkten oder zu ihrer Bestellung, können sie uns gerne eine E-Mail senden, unser Support wird ihre Anfrage schnellstmöglich bearbeiten. Vielen Dank.
7.) Benvenuti alla John Doe DE, il vostro specialista in prodotti campione. Se volete effettuare un ordine, si prega di seguire la procedura di ordinazione nel nostro negozio online www.johndoe.de – Rimaniamo in attesa del vostro ordine. Per ulteriori domande, si prega di contattare il nostro servizio di assistenza tramite e-mail a: [email protected] – vi contatteremo al più presto possibile. Grazie per la vostra chiamata.