Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
Record your name to let callers know that they have reached the correct mailbox. To record your name: Connect to your mailbox. The system responds with the status of any messages in your mailbox and prompts you with the Main Menu selections. Press 4, Setup Options. Press 3, Change Preferences. Press 1, Change Recorded Name. Record your name at the tone. Press # after recording your name. The system plays back the recording. To save the recording, press *. Record your personal greeting (standard greeting)
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Make sure you make this as clear as possible and consider repeating the website address so that they have time to note it down if needed.
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
If you can communicate professionalism and personality with a recorded message, you are building a positive image of yourself and your business that the caller can keep in their mind.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
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You may also not always want to pick up the phone when you do not recognize the number, or the number is withheld.
Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
4.) Gentile Cliente, avete digitato il numero dell’esercizio in comune xyz. Al momento tutte le nostre linee sono occupate. Chiediamo gentilmente la vostra pazienza. Sarete connessi al prossimo assistente disponibile al più presto possibile.
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
3.) Your contact person is still employed with other customer. To avoid long waiting times your welcome to leave your request and your contact information. We will contact you during office hours immediately. Many Thanks!
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“Local” includes the United States of America (50 states including Alaska and Hawaii), Canada, and Mexico.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.