If you will follow these simple tips, you will make a positive impression through your voicemail greeting. If you have any additional tips, please share them in the comments section below this post.
Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
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On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings.
Last but not least a slogan or branding: this is really more important for new customers and people that are calling or leaving a voicemail for the first time rather than returning ones (though it helps a little with them too!). A catchy phrase makes it easier for people to remember your name and recognize you when you give them a call back.
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49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
6.) Bienvenido/a a John Doe. Nuestras líneas de teléfono no están operativas durante los períodos de vacaciones. El horario de oficina se puede encontrar en nuestra página web www.johndoe.de. Le damos las gracias por su confianza y le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo.
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail!
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
Avoid any confusing nicknames – Introducing yourself by the name you are most commonly known as and give your full name if the callers aren't likely to know you personally.
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
5.) All of our employees are still assisting other clients. Please leave a message or send us an email - we will get back to you as soon as possible. Many thanks for your call - Good bye.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”