Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
2.) Dear caller. Unfortunately, all our representatives are busy attending to other customers. Please be patient. Thank you
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Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
7.) Добро пожаловать в экспертный отдел «Вася Пупкин и Ко», вас приветствуют специалисты по образцам продукции. Если вы хотите разместить заказ, то, пожалуйста, используйте процесс оформления заказа в нашем интернет-магазине www.johndoe.de – мы с нетерпением ждем вашего заказа. По всем другим вопросам, пожалуйста, свяжитесь с нашим отделом обслуживания по электронной почте [email protected] – мы свяжемся с вами как можно скорее. Спасибо за ваш звонок.
4.) Dear caller, you have dialed the number of the joint practice xyz. Currently all our lines are occupied. We ask for your patience. You will be connected to the next available assistant as soon as possible.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
9.) Benvenuti alla John Doe. Siamo spiacenti, ma nessuno è in ufficio al momento. Si prega di lasciare il vostro nome e numero di telefono dopo il segnale. Vi richiameremo al più presto possibile.
• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.
1.) Bienvenido/a a John Doe. Nuestras líneas de teléfono no están disponibles durante períodos de vacaciones. Puede encontrar nuestro horario de oficina en nuestra página web www.joendoe.de. Gracias por su confianza. Le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo.
We strive to keep you connected, but If an issue with your service occurs, we'll start working on it the same day - even if it requires an on-site visit.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Our technicians will get to work recording and duplicating your messages in the highest quality possible. All date and time details will be included.
“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
Yes. You can call forward the local number your 800 number is currently placed on to the phone number we provide.