Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
.
If these tips work for you, please share your experiences in the comments with us in the ZenMaid Mastermind.
20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
When you’re closed for the holiday, it’s good to forgo your usual out-of-office greeting for a custom holiday message. Keep it cheery and brief, and be sure to let callers know when you’ll resume normal business operations.
6.) Bienvenue chez John Doe. Notre service téléphonique n’est pas occupé pendant les vacances. Les heures d’ouvertures peuvent être trouvés sur notre site www.johndoe.de. Nous vous remercions pour votre confiance et nous vous souhaitons d’agréables vacances et une bonne nouvelle année.
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
35. Hi, you’ve reached the voicemail of [your name] at [your company]. I’m away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can.
Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
6. The Technician's function code prompt repeats. Enter the desired Busy option from the table above.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
Do you have a crowning achievement or hold a competitive advantage? Showcase that within your voicemail so you’ll be memorable and emphasize why working with you is an advantage. Here’s an example of a professional voicemail someone in real estate could use:
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac. Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide.
4.) Caro cliente, você ligou para o número da prática conjunta xyz. Atualmente todas as nossas linhas estão ocupadas. Pedimos a sua paciência. Você irá ser transferido ao próximo assistente disponível o mais rápido possível.