Paul Blanchard, managing director of an eight-person PR firm based in London, says his company got rid of voice mail three years ago. Even for a client-services business, voice mail seemed unnecessary, he says.
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
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1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
Never underestimate the power of a professional voicemail! It may be the first impression you make with a customer or prospect, so put some time and effort into yours. Also, keep in mind that an easy to use business phone system can make recording a voicemail quick and easy. So use our tips to help you write your voicemail script today!
2.) Estimado/a cliente/a, lo sentimos, en estos momentos todos nuestros representantes están ocupados atendiendo a otros usuarios. Le rogamos, tenga paciencia. Gracias.
When your company needs a superior business voicemail system, give us a call. We can help! We’ve been delivering professional hosted PBX solutions since 1997 and as a result, we offer experience you can trust. Get started today by comparing our business phone plans or request a free demo!
8.) Herzlich Willkommen in der Service Abteilung der Mustermann GmbH. Leider sind im Augenblick alle Leitungen belegt. Bitte hinterlassen Sie nach dem Signalton eine Nachricht mit Ihrem Namen und Ihrer Telefonnummer. Wir rufen Sie baldmöglichst zurück. Wir wünschen Ihnen einen schönen Tag.
1.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie disponible en nuestras oficinas o está llamando fuera de nuestro horario de trabajo. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Gracias por su llamada.
The following is available directly from the Mitel 3300 Help Files and can also be found here:
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
Most people screen their phone calls and often avoid answering unknown numbers. If you’re applying for new positions, you should try to view each unexpected call as an exciting opportunity! In the event that you simply can’t pick up the phone, you’ll want a polished voicemail greeting to let the caller know they’ve reached the right person.
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
No matter the time, no matter your location, our team backs your business communications around the clock with free phone, email, and chat support.
5.( مرحبا بكم في .John Doe شخصيا يمكنكم الوصول إلينا من الاثنين إلى الجمعة 07:00 حتي 06:00 والسبت 10:00 حتي 01:00. إذا كنتم تريدون أن تضعوا طلبا أو لديكم سؤال، يرجى ترك الاسم ورقم الهاتف. سوف نتصل بكم مرة أخرى في أقرب وقت ممكن. يمكنكم دائما إرسال رسالة بريد إلكتروني إلى [email protected]. شكرا جزيلا لاتصالكم - وداعا.
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.