Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
4.) Welcome to John Doe. Do you have questions about an order, then please press 1, for changes to your menu or your opening times please press 2, for questions about an invoice please press 3 and for information on your current order please press 4.
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Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
Those alternative contact details could be a different contact number or email address.
4.) Estimado/a cliente/a, ha marcado el número de la compañía xyz. En estos momentos todas nuestras líneas están ocupadas. Le rogamos que tenga paciencia. Le atenderemos lo antes posible en cuanto uno de nuestros ayudantes esté disponible.
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
Recent statistics from Forbes magazine show that 80 percent of callers sent to voicemail do not leave messages because they don’t think they’ll even be heard.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
There are two types of voicemail greetings that you can set up for extension voicemail and group voicemail: System Global Greeting: A greeting that is applied to extension voicemail or group voicemail by default. Custom Greeting: A greeting that is personalized.
3.) C’est un service payant. Si vous restez sur la ligne que vous serez connecté à un technicien, sinon merci de raccrocher.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
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Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.