If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
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It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
Since I pride myself in being responsible, if I don’t receive a return call I have to assume I wrote down wrong number. If I were irresponsible I would just blow it off and not care. But if I wrote down the wrong number I have a responsibility to get a hold of this person. This extra work combined with wondering if it’s the right number, leaves a bad taste in my mouth.
No one wants to listen to an unenthusiastic message or do business with an individual who appears unenthusiastic about their business. That’s boring! Put some passion into your tone so you sound inviting to your customers. It may even help to smile as you record your voicemail. The first impression you make with a potential customer may very well be your voicemail, so make it count!
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
6.) Buongiorno e benvenuti alla John Doe AG – L’Agenzia per prodotti campione. Purtroppo, tutte le nostre linee sono occupate al momento. Si prega di riprovare più tardi o di rimanere in linea. Grazie, il team di John Doe.
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7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
Our technicians will get to work recording and duplicating your messages in the highest quality possible. All date and time details will be included.
4.) Herzlich willkommen bei der Mustermann GmbH. Persönlich erreichen Sie uns während unserer Bürozeiten Montag bis Donnerstag von 09 bis 12 und 14 bis 16 Uhr, sowie Freitag von 09 bis 12 Uhr. Gerne können Sie uns Ihr Anliegen per Mail an [email protected] mitteilen und wir werden uns umgehend bei Ihnen melden - Vielen Dank.
Make sure you make this as clear as possible and consider repeating the website address so that they have time to note it down if needed.
That little red "message" light may not be as ubiquitous in offices as it used to be. Photo illustration: Ariel Zambelich/NPR
7.) Bienvenido/a a John Doe DE, su especialista en muestras de productos. Si desea realizar un pedido, por favor, utilice el proceso de gestión de pedidos a través de nuestra tienda online www.johndoe.de. Esperamos su pedido. Para cualquier otra consulta, por favor, contacte con nuestro departamento de atención al cliente por correo electrónico [email protected]. Le contestaremos lo antes posible. Gracias por su llamada.
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