14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
the fixed system prompt, "I'm sorry�" followed by the mailbox owner's name, then "�is currently on the phone" followed by the mailbox owner's personal greeting, and then silence.
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Also, remember your company identity and branding – you can afford to be less formal with your greeting if you are a company that is known for a more quirky, outgoing approach.
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Rehearse your greeting a few times before you press record. Plan your pauses and select natural places to take a breath. If you are recording directly into your phone don't hold it to your ear like you are talking on the phone. This can produce a muffled tone. Hold the phone out in front of you a few inches from your mouth for the clearest recording. This may require some trial and error. So playback your greeting and make necessary adjustments on your re-record.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
Now, with all that pushed to emails or texts, his workers are more responsive to clients and can reply during or in between meetings.
Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.
1.) Bem-vindo a John Doe. Nosso atendimento direto não funciona durante o feriado. Nosso horário de funcionamento pode ser encontrado no nosso site www.joendoe.de - Obrigado por sua confiança. Desejamos a você e seus entes queridos boas festas e um feliz ano novo.
2.) Bem-vindo a John Doe. Devido ao recesso da empresa, nosso time de serviço estará disponível para você à partir de segunda-feira, 2016/07/04. O envio das encomendas começará novamente em 2016/01/11. Durante este período, você pode enviar seu pedido para o nosso e-mail [email protected] ou através do nosso formulário de contato. Muito obrigado!
Visit the Service Desk in Room 36 of the ITTC (Innovative Teaching and Technology Center), north of Rod Library Understanding UNI's voicemail greeting system
Sign up here on our website. We work with all service providers, cell phones, smart phones, landlines and business voicemail systems.
Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.
Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
Our previous post on funny voicemail greetings got so much attention, we thought we'd continue…