There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
“Hi, you’ve reached three-time fantasy football champion (insert your name) at (insert your company name). Please leave your name, number, and a fun fact about yourself, and I’ll return your call as soon as possible.”
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Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
3.) Bem-vindo ao John Doe AG. Nossos escritórios em Berlim estão fechados no momento devido à um feriado. Você pode nos contatar, nos dias úteis, de segunda a sexta-feira das 9h ao meio-dia e das 13:00-18:00 horas. Para informações gerais, você também pode nos enviar um e-mail em [email protected]. Muito obrigado. Te desejamos um bom dia - sua John Doe AG.
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Hello, this is the voicemail for Gemma Bode at Marvellous Marketing. Thank you for calling, I’m sorry I’m not available to pick up the phone right now. Please leave your contact information, and I will call you back at my earliest available opportunity. Alternatively, if you need to speak with someone more speedily, please contact Anne Bloggs at 07000100023, that’s 07000100023.
However, Hinze says that the way businesses use voicemail has changed radically. What once meant a constantly clogged answering machine is now a service that almost always involves the incorporation of more modern functions like automated message transcription. For customers picking up a phone after your normal hours of operation, rather than going to your website, voicemail greetings can keep them apprised of business hours, brief company news items and other critical information.
4.) Bienvenido/a a soluciones John Doe. Por motivos de organización interna nuestro equipo no se encuentra disponible hoy. Si lo desea, puede dejarnos un mensaje. Volveremos a atenderle el lunes. Gracias por su comprensión.
3.( مرحبا بكم في .John Doe AG مكاتبنا في برلين مغلقة الآن لقضاء العطلة. يمكنكم التواصل معنا في أيام العمل من الاثنين إلى الجمعة من الساعة 9 صباحا إلى الثانية عشرة زوالا ومن 1 زوالا إلى 6 مساءا. للاستفسارات العامة يمكنكم أيضا أن ترسلوا لنا رسالة عبر
6.) Hello and welcome to the John Doe AG - Your agency for sample products. Unfortunately, all lines busy at the moment. Please try again later or wait just a moment. Thank you, your John Doe team.
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
Your caller may have other competitors in mind; however, a polite and open-sounding voicemail may sway them in your direction.
You can play a voice message at different speeds and pause/resume the message, using desktop client visual voicemail, or by dialing into their voicemail. Pressing a certain key on your phone controls how you can hear the voicemail:
7.) Welcome to John Doe DE, your specialist for sample products. If you want to place an order then please use the ordering process in our online shop www.johndoe.de - We look forward to your order. For all other questions, please contact our service department via email at [email protected] - we will get back to you as soon as possible. Thank you for your call.
As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
1.) Herzlich willkommen bei der Mustermann AG. Leider sind im Augenblick alle Leitungen belegt. Bitte haben Sie ein wenig Geduld. Wir sind gleich für Sie da.
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