If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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5.) Bem-vindo a John Doe. Você pode nos contatar de segunda à sexta das 7:00 às 18:00 horas e aos sábados das 10:00 às 13:00 horas. Se você quiser fazer um pedido ou tem uma pergunta, por favor, deixe seu nome, número de cliente e telefone. Iremos retornar a ligação o mais rápido possível. Você sempre pode nos enviar um e-mail no [email protected]. Muito obrigado pela sua ligação – Até breve.
Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
1.( مرحبا بكم في .John Doe خطنا الهاتفي الساخن متاح خلال فترة العطل. يمكنم الاطلاع على ساعات عملنا على موقعنا على - www.joendoe.de نشكركم على ثقتكم. نتمنى لكم وأحبائكم عطلا سعيدة وسنة جديدة سعيدة.
If you are on vacation/out of the office, be sure to record a special message to let people know when you left and when you are expected back.
Please leave your contact info, full name, and other details and I’ll call you back once I’m back in the [city/country/area]. Ciao for now!”
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
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Speak clearly. Don't mumble; speak too fast or too slow. You want people to understand your greeting. The way you communicate with people through your greeting is an example of how you communicate with people in the real world.
2.) Benvenuti alla John Doe. Purtroppo ci state chiamando fuori dal nostro normale orario di lavoro. Ci potete contattare personalmente dal Lunedì al Venerdì dalle 8am alle 6pm e il Sabato dalle 9am alle 4pm. Si prega di lasciare un messaggio o di inviare una e-mail a: [email protected]. Vi contatteremo al più presto possibile – Grazie.
You may also not always want to pick up the phone when you do not recognize the number, or the number is withheld.
Want some sample business voicemail messages? Below are 21 pre-recorded business voicemail greeting examples to get you started. You’ll find voicemail examples for your business’s main phone number, your direct business line, your after-hours (or non-business hours) voicemail, some holiday-specific greetings, and your customer service line. Even better, all these voicemail greetings are free and you can download the voicemail’s mp3 file!
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
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