Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
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Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
2.) Benvenuti alla John Doe, il vostro partner IT per requisiti aziendali individuali. Si prega di premere 1 per le vendite, 2 per le tecniche, 3 per la contabilità, 4 per RMX, oppure rimanete in linea e sarete trasferiti al nostro centralino.
6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
* If you can offer an incentive to visit your site, like an instant booking or quote form for example, it can go a long way to land you new business. If you have a great voicemail AND they visit your site it’s a guarantee they’ll remember your name even if they don’t book immediately.
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Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
The best solution would be to forward your voicemail messages to an email address. This gives you a way to download the recordings and forward them along to friends. We offer a voicemail to email service that is available with all our numbers.
2.) Вы подключены к почтовому ящику г-на Васи Пупкина. Пожалуйста, оставьте сообщение, чтобы Г-Н Пупкин мог перезвонить вам как можно скорее. Большое спасибо за ваш звонок.
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.