1.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie disponible en nuestras oficinas o está llamando fuera de nuestro horario de trabajo. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Gracias por su llamada.
3.) Votre contact est toujours en ligne avec un autre client. Pour éviter d’attendre trop longtemps, vous êtes les bienvenus pour laisser votre demande et vos informations de contacts. Nous vous contacterons rapidement pendant les heures de bureau. Merci beaucoup !
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
Voicemails are not just important within the corporate world but are valuable to self-employed individuals and job seekers.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Your consumers will connect to your company in a multitude of ways through email, e-mail, live chat, and social networking. Make sure your voicemail lets people know what other methods of contact they can use to reach. It is always an ideal time to discuss the favored contact method. Let them know if the voicemail is not harder to answer. It will not be harder to check up with all the voicemails left clients because the voicemail messages are properly transcribed with accuracy and short turnaround time to initiate action at the right time. kevind_22507's blog In Best Practices 5 Professional Voicemail Scripts and How To Record Them How to record a voicemail script: 7 tips to follow
1.) Welcome to John Doe. For buying or selling questions please press 1. For questions about a payment please press 2. If you are a business customer please press 3, for questions related to repairs or guarantee please press 4. For all other concerns please press 5. To hear this menu again please press 0.
20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
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One of the skills I have developed over my 29-year career is a unique aptitude to quickly and accurately read people. My ability to select the right people with which to do business has played an important role in my professional success.
Rollover Hunting is a feature that is managed by the Account Manager or Phone Manager. It allows incoming calls to your primary phone line to roll over to the next available line and, if al l lines are busy or not answered, the call can roll over to voicemail. It will hunt through all lines in the group once to find an idle line. You can configure multiple hunt groups and the number of rings before the call is routed to the next li ne. Each hunt group must have a minimum of two lines and a unique primary number. There are three hunt sequence options:
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6.) Herzlich willkommen bei Mustermann. Unsere Telefon-Hotline ist über die Festtage nicht besetzt. Genaue Öffnungszeiten erfahren sie auf unser Website unter www.mustermann.de. Wir bedanken uns für Ihr Vertrauen und wünschen Ihnen und Ihren Lieben erholsame Feiertage und ein gutes neues Jahr.
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.