5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
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He says checking voice mail, with all the announcements, codes and prompts, took 10 to 15 minutes out of a day, not including the time required to call each person back.
31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
We suggest you create a script beforehand with the text of your message, and then read it while recording. Be sure to record away from background noises or distractions.
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Going away for vacation or leaving the office unattended shouldn't stress you out. That's why OnSIP designed voicemail greeting setup to take only a handful of steps.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
This is the time to show your personality. People are more at ease with someone with a bit of excitement in their voice because it shows that they are capable of holding a conversation. Just because you want to come off as professional does not mean you need to come off as monotone or unapproachable. If you’re funny, you could even add a joke to your message. Just be sure that you sound approachable and warm.
Your business voicemail recording is a great opportunity to extend your marketing to current and potential customers. Make sure you are maximizing your marketing reach with these 5 tips to optimize your voicemail recording.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
– [your company slogan here] Just be sure to keep it consistent to your current branding.
3.) Данная услуга является платной. Если вы останетесь на линии, вы будете подключены к специалисту, в противном случае, пожалуйста, повесьте трубку.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
4. Press # repeatedly until prompted to enter a Technician's function code.