Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
Phones are assigned to people or to office names. For example a phone could show “MAU Plaza” or it could show a user’s name. If the phone is assigned to you, it will have your UNI email address associated with it. There are various kinds of voicemail greeting options in the new UNI Voicemail system. When you initialize your voicemail box for the first time, the system has you set up two of your default greetings, which consists of your (external) personalized greeting and your name greeting. You can access your greetings via phone or via the UNI voicemail web portal.

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Because telephone calls are far more likely to reach you than scheduled appointments, the organization must have a system in place to intercept incoming calls to ensure they are turned into actual leads. A customized voicemail transcription for business calls directly affects the way customers perceive your brand. It sets the tone for every conversation that follows and is often the first contact with your brand for a potential customer. All of this builds on the power of the voice to build on your customers' relationships. The immediate resolution for any issues with transcripts of voicemails in hand lets small business owners keep on top of any client experience, maintain a pleasant presence, and remain coordinated.