23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again. Note: These instructions assume that you are signed in to the Zoom web portal through risd.zoom.us.
.
Your chosen applicant is only paid once they have successfully delivered the work.
“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
CBW Productions makes professional, high quality copies of your voicemail and delivers them right to your door on CD and USB Memory Stick. Get Started Get Started
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
1.) Herzlich willkommen bei Mustermann. Bitte drücken Sie für Fragen zum Kauf oder Verkauf die 1. Für Fragen zu einer Zahlung drücken Sie die 2. Als Geschäftskunde die Taste 3. Für eine Frage im Zusammenhang einer Reparatur oder Garantie drücken Sie die Taste 4. Für alle anderen Anliegen drücken Sie bitte die 5. Um die Auswahl nochmals zu wiederhohlen, drücken Sie bitte die 0.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Listen to your messages and return your calls as soon as possible. Of all the lines of communication available (social media, text, email, etc.,) your callers resulted in picking up the phone to call you because they wanted to speak with a live person. Do them the common courtesy and give them a call back when you first have the chance.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac. Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
24.Hello, you’ve called [X company]. We are currently unable to take your call. Please visit our company website at [company website URL] to speak to chat with a representative, or email us at [X email address]. If you’d like us to call you back, please leave your name and phone number, and our team will get in touch with you within 24 hours.
When someone dials a new number, they may consider if they have got it wrong, especially when it rings through and reaches voicemail.
"We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
No matter the time, no matter your location, our team backs your business communications around the clock with free phone, email, and chat support.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.