“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
3.) Benvenuti alla John Doe AG. I nostri uffici a Berlino sono chiusi per ferie. Potete contattarci nei giorni lavorativi dal Lunedì al Venerdì dalle 9am a mezzogiorno e dall’1pm alle 6pm. Per informazioni di carattere generale potete anche inviarci una e-mail a [email protected]. Grazie. Vi auguriamo una buona giornata – vostro John Doe AG.
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According to Nuance's research, most voicemail messages languish for at least eight hours before they are heard.
Your voice mailbox has six types of greetings. The two greetings most users set are: The Standard greeting that callers hear before they leave you a message. The Alternate greeting that tells callers that you will be away from work for an extended period of time, such as when you take a vacation. Press 4, Setup Options. Press 1, Change Your Greeting. Press 4 to play all your greetings.
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
4.) Herzlich willkommen bei der Mustermann GmbH. Persönlich erreichen Sie uns während unserer Bürozeiten Montag bis Donnerstag von 09 bis 12 und 14 bis 16 Uhr, sowie Freitag von 09 bis 12 Uhr. Gerne können Sie uns Ihr Anliegen per Mail an [email protected] mitteilen und wir werden uns umgehend bei Ihnen melden - Vielen Dank.
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What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
Who hears that every day? You’re bound to be the subject of your customers’ conversations because you’ve further branded yourself and your company. Who knows, you may generate more call-ins from prospects with this approachable greeting as customers share your voicemail with their coworkers.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Do you have a crowning achievement or hold a competitive advantage? Showcase that within your voicemail so you’ll be memorable and emphasize why working with you is an advantage. Here’s an example of a professional voicemail someone in real estate could use:
“CBW Productions relieves people of that burden — and offers peace of mind in knowing that messages will never suddenly disappear. The Boston Globe even referred to CBW Productions as the nation's "call center" for this uniquely modern kind of bereavement.” Home Testimonials Pricing FAQ Verizon Wireless Customers 1 (800)770-8046 Have Your Voicemails Recorded & Delivered Place An Order
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“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”