3.) Bem-vindo a John Doe. No momento não podemos atender a sua ligação ou você está nos ligando fora do horário comercial. Por favor, deixe uma mensagem com seu nome e número de telefone que vamos ligá-lo de volta o mais rápido possível. Obrigado e até breve.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
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As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
18. “Happy holidays! [I’m, the team at X company is] away until [date], however, we’ll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful [day, week].”
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Since I pride myself in being responsible, if I don’t receive a return call I have to assume I wrote down wrong number. If I were irresponsible I would just blow it off and not care. But if I wrote down the wrong number I have a responsibility to get a hold of this person. This extra work combined with wondering if it’s the right number, leaves a bad taste in my mouth.
If these tips work for you, please share your experiences in the comments with us in the ZenMaid Mastermind.
If the mailbox is NOT setup, the fixed system message, "I'm sorry�" followed by the mailbox number and "�is currently on the phone" plays instead of the mailbox name and personal greeting.
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.
Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
Here are some great examples of professional voicemail greetings that you can use in your business!
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm