“People often assume the voice mail lives on the phone when in fact it lives in the carrier's server. Verizon Wireless spokesman Paul Macchia said the company has a deal with CBW Productions that allows customers to save greetings or voice mails to CD, cassette, or MP3.”
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
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“Gracias por llamar al escritorio de (ingrese su nombre) al (ingrese el nombre de su compañía). Estoy en una llamada o lejos de mi escritorio, pero si deja su nombre, número de teléfono y el motivo de la llamada, le devolveré la llamada lo antes posible. Gracias.”
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
A good first impression goes a long way, and a voicemail greeting is the first impression to your business. An expertly crafted voicemail script lets your clients know you’re dependable, capable, and confident. An unprofessional voicemail script, on the other hand, can do the exact opposite.
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
This topic provides a list of devices and software which were tested and proven to be interoperable with the Yeastar P-Series PBX System.
5.) Dear customers, our office will be closed from December 24 through January 2. You can reach us as usual on Monday 5 January. We wish you and your family a merry christmas and a happy and successful new year..
Professional recording studio — Rent a professional recording studio space for a day to have optimal audio quality.Professional speaker — Hire a voiceover professional to create all of the voicemails across your company.Create a script — Create scripts for the voiceover professional to use during recording.Be personable — As noted above, allow for a bit of personality in the recording.Be positive — Tone matters more than the words you say!Keep it short — The longer they have to listen, the less likely they are to leave a message.Ask for details — Make sure to get the most important information from them in their message. Get a free business voicemail script (that you can use today!)
In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported that most individuals do not mind leaving voicemail messages, but they can often become frustrated and disheartened when a business does not return their call in a timely manner or ignores the voicemail altogether.
It's as much a truth with residential phone service as it is with business communications, though those numbers are much lower. Voice over Internet Protocol (VoIP) phone service provider Vonage reported in April that voicemail deposits among its residential customers had dropped by 8 percent since October 2013, and retrieved messages were down 14 percent.
“Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
Here are some great examples to help you compose your own professional voicemail message:
5.) Bienvenido/a a John Doe. Puede contactar con nosotros personalmente de lunes a viernes de 7:00h a 18:00h y los sábados de 10:00h a 13:00h. Si quiere realizar un pedido o tiene cualquier pregunta, deje un mensaje con su nombre, número de cliente y número de teléfono. Le devolveremos la llamada lo antes posible. Si lo prefiere, nos puede mandar un correo electrónico en cualquier momento a [email protected]. Muchísimas gracias por su llamada. Hasta pronto.
3.) Buongiorno e benvenuti. Si prega di non riattaccare. Sarete connessi tra breve.
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3.) La persona con la que intenta contactar sigue ocupada con otro cliente. Para evitar largas esperas le invitamos a que nos facilite sus datos de contacto y su petición. Le contactaremos lo antes posible durante nuestro horario de oficina. ¡Muchas gracias!