35. Hi, you’ve reached the voicemail of [your name] at [your company]. I’m away from my desk, in a meeting or on the other line. Please leave your name, number and a brief message after the tone and I will get back to you as soon as I can.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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Business Voice helps show your customers what you’re really about ‒ human-to-human connection. With unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Islands you can connect with customers far and wide for one simple flat rate.
You can set up and manage your voicemail greetings in the Calling User Portal.
21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
Note: Voicemail (APMAX) was available for all MN, ND and SD markets prior to September 2019. Starting in September 2019, we started migrating any new business lines to our latest platform. Sioux Falls, SD: September 23, 2019 West Fargo, ND, and Moorhead, MN: October 31, 2019 All remaining SD, ND and MN Markets: January 22, 2020
Also, remember your company identity and branding – you can afford to be less formal with your greeting if you are a company that is known for a more quirky, outgoing approach.
Since I pride myself in being responsible, if I don’t receive a return call I have to assume I wrote down wrong number. If I were irresponsible I would just blow it off and not care. But if I wrote down the wrong number I have a responsibility to get a hold of this person. This extra work combined with wondering if it’s the right number, leaves a bad taste in my mouth.
2.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, вы звоните нам в не рабочее время. Вы можете связаться с нами с понедельника по пятницу с 8 утра до 6 вечера, и в субботу с 9 утра до 4 вечера. Пожалуйста, оставьте сообщение или отправьте нам письмо на электронный адрес: [email protected]. Мы свяжемся с вами как можно скорее – Спасибо.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
1.) Caro cliente, todos os membros da nossa equipe ainda estão ocupados com outros clientes, por favor, tente novamente mais tarde. Se você tem perguntas sobre nossos produtos ou sobre seu pedido, então não hesite em nos enviar um e-mail. Nosso time de apoio vai processar o seu pedido o mais rápido possível. Obrigado.
Hello. You have reached Erin Klineman, Marketing Manager for Stone & Associates. I am currently out of the office attending a conference until August 4th. I will be checking messages daily, however, if you need immediate assistance, please contact Marketing Specialist, Michael Kim at extension 240. Otherwise, please leave a message, and I will call you back at my earliest opportunity.
4.) Todos os nossos funcionários estão ajudando outros clientes. Sua ligação acaba de ser registrada e um representante vai ligá-lo de volta o mais rápido possível. Agradecemos a sua compreensão - Adeus.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”