That little red "message" light may not be as ubiquitous in offices as it used to be. Photo illustration: Ariel Zambelich/NPR
Often times knowing the purpose of their calls allows me to respond to their messages by sending them emails. As an example, when people have a question, often times I can send them an email answering their question. Knowing the purpose of the call also allows me to continue the communication through their voicemail if we end up playing phone tag.
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Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Choose your busy greeting from the drop-down menu next to If busy use greeting from: System—This plays the system default greeting. Personal—If this option is selected, choose the file to upload.
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail!
Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
8.( مرحبا بكم في قسم خدمة .JohnDoe للأسف، كل الخطوط مشغولة في الوقت الراهن. يرجى ترك رسالة بعد سماع الرنة مرفوقة باسمكم ورقم هاتفكم. سوف نعيد الاتصال بكم مرة أخرى في أقرب وقت ممكن. نتمنى لكم يوما جميلا.
If you are going to be unavailable for a predetermined time, let people know. Example, if you are on vacation for the next two weeks, inform your callers in your greeting that you will be returning calls on such and such date. This way they expect it to take a couple of weeks before you get back to them instead of stewing over why you haven't returned their call.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
ObjectiveApplies ToProcedureCalling a Number To Record Uploading an Audio fileAdditional Information ObjectiveApplies ToProcedureCalling a Number To Record Uploading an Audio fileAdditional Information
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
1.) Cet appel peut être surveillé et enregistré pour la formation et la qualité à des fins d'assurance
3.) Herzlich willkommen bei Mustermann - Welcome to Mustermann. Für Deutsch drücken Sie bitte die 1 - for English please press 2.
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.