Release Notes Blog Case Studies Newsletters Events Press Release Testimonials Webinars White Papers Videos Recent Posts How to Increase Customer Loyalty Through Email: 5 Effective Ways 6 Ways You Can Win More Commercial Cleaning Contracts 5 Expensive Email Marketing Mistakes You Must Avoid Blitz Sales Software Announces New Integration with Capture® Lacey Life Insurance Solutions Builds More Relationships and Gains More Clients
What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
3.( مرحبا بكم في .John Doe AG مكاتبنا في برلين مغلقة الآن لقضاء العطلة. يمكنكم التواصل معنا في أيام العمل من الاثنين إلى الجمعة من الساعة 9 صباحا إلى الثانية عشرة زوالا ومن 1 زوالا إلى 6 مساءا. للاستفسارات العامة يمكنكم أيضا أن ترسلوا لنا رسالة عبر
About Us Partners Guest Blog Opportunity Help Center Careers Scholarship Refer a Friend Contact Us
Find out more about how you’ll improve with our full tailored online English Pronunciation & Fluency Courses.
I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
If you are the sole employee of your business and your business communication generally makes that clear, it is fine to refer to yourself in the first person.
Those alternative contact details could be a different contact number or email address.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
2.) Bienvenue chez John Doe. En raison de notre entreprise de vacances, notre personnel de service sera à nouveau disponible pour vous le lundi 4/07/2016. L’expédition des commandes démarrera de nouveau le 01/11/2016. En attendant vous êtes le bienvenu pour envoyer votre demande à notre email [email protected] ou avec notre formulaire de contact. Merci !
11.) Welcome to John Doe, unfortunately you have reached us outside business hours, or we can not take your call at the moment. If you want to leave us a message, then please send us an email to [email protected] - We will contact you as soon as possible. For more information about us please visit our our website www.johndoe.de. Many thanks for your call.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
It’s important to ensure the content is informative and relevant to the caller. And the rule ‘less is more’ very much applies to writing for the ear. It’s important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.