Official IT Policy LibraryIT Guidance Documents & UBIT PoliciesHandling Restricted Data at UB
4.) Estimado/a cliente/a, ha marcado el número de la compañía xyz. En estos momentos todas nuestras líneas están ocupadas. Le rogamos que tenga paciencia. Le atenderemos lo antes posible en cuanto uno de nuestros ayudantes esté disponible.
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1.) Bem-vindo ao John Doe AG. Infelizmente, todas as linhas estão ocupadas no momento. Por favor, seja paciente. Nós te atenderemos em breve.
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
7.) Benvenuti alla John Doe DE, il vostro specialista in prodotti campione. Se volete effettuare un ordine, si prega di seguire la procedura di ordinazione nel nostro negozio online www.johndoe.de – Rimaniamo in attesa del vostro ordine. Per ulteriori domande, si prega di contattare il nostro servizio di assistenza tramite e-mail a: [email protected] – vi contatteremo al più presto possibile. Grazie per la vostra chiamata.
Call Queue with Music On Hold: Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
You can also click View more in Outlook to open the Voicemail folder for more info.
Log into the system:Using your UB phone:Press the line keyPress the Messages buttonEnter your UB phone PIN
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
“Everyone is looking for instant gratification, and if you can’t provide that … a lot of times they’ll simply hang up,” he says. “Companies are losing a lot of business opportunities because people are not leaving them messages. ”
Our professionally recorded messages are yours to keep and use as required. There are no recurring monthly fees.
a standard greeting as per Option 6, followed by the leave-message tone, and then silence.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
4.) Tutti i nostri dipendenti sono impegnati con altri clienti. La vostra chiamata è appena stata segnata e un rappresentante vi richiamerà al più presto possibile. Ringraziamo per la vostra comprensione – Arrivederci.
4.) Bienvenido/a a John Doe. Nos puede contactar personalmente durante nuestro horario de oficina de lunes a jueves de 9:00h a 12:00h y de 14:00h a 16:00h. Asimismo, nos puede enviar un correo electrónico a [email protected] y le contestaremos lo antes posible. Gracias.