A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.

Many of our users don’t need calls routed to their phone, they just want a good virtual voicemail system. We can do that, too. Just set up your VirtualPBX account with multiple voicemail boxes for each user or purpose you need. Furthermore, we can route calls directly to voicemail, without ringing a phone first.
5.) Bienvenue chez John Doe – Merci pour votre appel. Actuellement, nous sommes tous occupés. Restez en ligne, nous serons rapidement avec vous.