1. Make sure to use positive and anti-cliche wording; write your message in your own words and unique to your company. Here are a few examples:
Website: https://www.att.com/support/smallbusiness/article/smb-digital-phone/KM1195027/
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9. 21 Professional Voicemail Greeting Examples. Easy To Use — Manage Your Program Through Our Web Interface Or Mobile App. Professionally Recorded Greeting — Every Step Of Your Program Can Be Recorded By A Member Of Our Recording Staff, Free Of Charge.
Business 1300 works with many talented voice artists that have over 18 years’ worth of experience producing professional voice overs. Both of our female artists are very well spoken with clear voices. They also have the ability to sound young or mature, so they are extremely versatile in delivering the right message for your business.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Under Additional Settings, choose one or both of the following: Select the Transfer to '0' to phone number check box, and enter the phone number to which callers will be transferred.
A professional voicemail greeting should be clear, easy to understand, a nice pace and friendly. Here at The Voice Realm we offer clients the ability to have a professional voice over talent audition their script for free. In general a voice greeting on your cell or landline should be limited to 30 seconds. The shorter the better.
Many people have a plain vanilla greeting, and often you're not even sure if you reached a human being or just a machine. "Hi, you've reached 555-1212. Leave a message." Who am I calling, and why should I care enough to leave a message with you?
For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
https://www.ruby.com/answering-the-phone-3-ways-to-make-your-companys-greeting-great/
"I was unhappy with our service provider for the on hold music – which is listened to by citizens calling 311, Access Calgary, or any other City service or facility. I reached out to a counterpart at WestJet and he referred me to On Air. I must say that the customer service I received from the onset at On Air was night and day from what I had previously been accustomed to. They are extremely responsive, and very customer focused. I even had a late request for some holiday music and I had a new playlist in my hands in less than 24 hours. Fantastic! And most of all, Thank you!" - Kelly Brown, Telecom Engineer, Voice and Video Solutions, The City of Calgary, Calgary, AB
There’s a reason this is standard. It starts the conversation off well and pleasantly, and it conveys to the customer that you appreciate them taking the effort to reach out to them. Even though it’s standard courtesy, it still leaves a better impression than a greeting that starts with “You’ve reached our phone line.”
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
If you are going to make your business voicemail greeting humorous in some way, it should be tasteful and aligned to your service or brand. It should not get in the way of giving customers enough information when they call.