Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
We're relocating! Starting March 1st you'll find us at 440 W. Main St. Please stay on the line while we connect you.
.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
You might be if you don’t have your auto-attendant and after-hours business voicemail greetings set up properly to handle calls that come in from customers when your business is closed. Most businesses have their phone system configured to automatically play a recording if you try to call their office when they’re closed.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
The professional voicemail greetings is the cornerstone of any good business. Not every voicemail recording is relevant to every situation. This guide is going to demonstrate some of the specific custom voicemail greeting examples for doctors, dentist, real estate agent, lawyers and other professionals. A doctor’s practice typically either has a secretary or the doctor themselves to take calls. It’s vital that you have a different voicemail based on the area of the practice the patient is calling. The information differs, but the tone of voice remains the same. It should be warm yet professional because many patients will be distressed or worried about potential symptoms and conditions.
Note: If your business gets five or more calls per day, Numa can save you money and recover lost business.
No matter the time, no matter your location, our team backs your business communications around the clock with free phone, email, and chat support.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
https://www.callcentrehelper.com/best-customer-service-greeting-phrases-113176.htm
It’s imperative for any business owner and/or entrepreneur to have a professional, snappy and appropriate voicemail greeting for their business. Automated greetings will only help current customers stay in touch with you and you will create a great first impression on potential clients.
CTIA is a telecommunications industry association, and in 2016 they conducted a national tracking poll through Morning Consult. 93 percent of the consumers surveyed felt that “wireless messaging is a trusted communications environment.”
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.