Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
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A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
It’s frustrating enough to reach a voicemail… being helpful and friendly will go a long way and reduce annoyance!
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
Real Estate Office/ Realtors Multiple -Site Business Tax Office/ Accountant Government Agencies Dental Office Healthcare Marketing Pizza Delivery VOIP For Schools Practice Management Software Integration
We’ve pulled together some of the statistics we’ve found to be most valuable for exploring these questions and projecting the future of the business phone. As much as possible, we’ve traced these stats back to their sources and provided context (plus our own analysis) to help you understand their implications for your business.
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This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
To make it easier for you to record separate greetings for your specific target audiences that call in to you, we have a system that you can use to create unique call greetings and customize your messages for specific audiences.
Business voicemail greetings should be informative. The first message the customer hears should have the company’s name so they can be sure they have reached the right number.
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