Click here to watch the Youtube video of Adele singing an acapella version of “Hello.”
In the side panel, under Business Hours Auto Attendant click Schedule.
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41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
Under Additional Settings, choose one or both of the following: Select the Transfer to '0' to phone number check box, and enter the phone number to which callers will be transferred.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Call Center Greetings · “(Company) Product Support, this is (name). How may I assist you?” · “Thank you for calling (company). This is (name), …
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
Business phone etiquette is essential to creating a good first impression with your potential customer – and we’ve got the secret sauce for the best greetings to put on your phone for a business. While answering the phone is always better than leaving a message, it is after-hours or during periods when you or your employees are unable to