Website: https://www.ruby.com/answering-the-phone-3-ways-to-make-your-companys-greeting-great/
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
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It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
Cell phone voicemail greetings are generally more personal and casual than office phones. Consider a greeting like “Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.”
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OpenPhone is a modern business phone service app for startups, small businesses, and individuals. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. Use your business number directly from your existing cell phone!
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Simply download the free phone greeting sheet, or click on #1 to get started. For any questions, check out our FAQ’s for voice mail greetings, or contact our professional phone greetings support team through our LIVE help desk or Leave us a message.
Consider your voicemail and text message as one of the many ways you brand your business. It is a method of communication that should be as professional and engaging as you are in person. We cannot always get to our phone in time to answer personally, so whether it is your own phone’s greeting or you are leaving one, make sure your message
Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
Solution: Have all voicemails automatically emailed to you as sound files. This also ensures you are notified quickly when any new voicemails are left. Spectrum Business Voice offers this as a free service to its customers. Voice messages are attached to the emails as mp3 sound files, and recipients simply click on the email attachment to start listening.
It’s frustrating enough to reach a voicemail… being helpful and friendly will go a long way and reduce annoyance!
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Easily download your recordings to your computer and use them with your telephone system. Many virtual telephone systems enable you to simply upload your files to their website.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Is there an average wait of five minutes, but a live chat option online that may be more convenient for them? It’s ok to mention that, too. Anything that will allow you to best serve your customers should be mentioned upfront, because it gets them where they need to go as quickly as possible, which leads to happier customers in the end.