To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
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Create recordings as long or as short as you need. Total recording time can vary, but on average, 75 words equals about 30 seconds.
3. Use informal language with family and close friends. There’s no need to be professional when you are talking to people that you know well. Use slang language and words if they will know what you mean. However, if you are talking to someone older, like a grandparent, they may not be up to date on all of the slang language that you use. You can say things like, “Hey, what’s up?” and “What’s happening?”
Bryan Nunes of Blo in Raleigh, North Carolina believe it’s also important you know whom you speaking with, so he includes the name of the greeter in the script: “Thank you for choosing Blo, this is Tiffany. How may I assist you today?”
If you’re going to ask someone to wait to listen to your automated navigation system, it’s a good call to let them know they’ve reached the right place and to add a little bit of branding and personality to your call. This is the next step of getting the call on the right track.
Every production is recorded, edited and mixed with the highest quality standards to ensure the very best sound on every phone system.
“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
Website: https://www.rcfl.gov/north-texas/documents-forms/sample_app_mobile_device.pdf
To allow callers to dial an extension without a menu prompt, check the Enable extension dialing without requiring a menu item check box. 7
Website: https://cellphones.lovetoknow.com/cell-phone-guides-how-tos/great-quotes-leave-voicemail
7. Could you suggest some voicemail greetings, I’m all out. It would be better if you left it to me as a message after the beep.
Customize your phone sysytem with personalized audio for your outgoing voicemail message, auto attendant menu and menu options.
Each voice mailbox offers 50 minutes of message storage. When 50 minutes are consumed, callers cannot leave messages. Cox Business suggests that you delete older messages, especially large messages, to preserve available storage space. You will receive a warning once the mailbox capacity reaches 70%. The platform will delete any messages after 31 days. What is an extension mailbox, how do I set it up, and how many mailboxes can be attached?
Last, make sure you keep this voicemail account up to date, especially if you have some kind of "out of office" message, telling people where you are. Michael Hyatt updates his voicemail message every day-- it may seem excessive, but it lets his callers know that he regularly checks his voicemail, cares about messages he receives, and is likely to get back to them.
If you need assistance with your script, please inquire about our voiceover script writing service by utilizing our contact form. We also have the ability to add any royalty-free background music to any voiceover order for only $5. You can indicate the type of music when ordering.
1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.