You have reached (your business name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message and we'll return your call promptly
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
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Virtual Offices of NYC provides a business address, mail and phone answering services for small to large companies.
And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
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Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
This voicemail greeting lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you will get back to them when you receive their message.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Velaro’s data is older, but they made an interesting finding that has probably only become more relevant in the years since: younger adults were less willing to wait on hold for any length of time. 40.8 percent of adults between 18 and 24 wouldn’t wait on hold at all, whereas only 27.7 percent of adults over 65 were unwilling to wait.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
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Any Private Numbers—Forwards calls from private numbers.
You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
You can specify where users can access their voicemail on their phone—in the Calling User Portal or to a specified email address as a .tiff file.
Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.