Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
General voicemail greetings are usually played when no message has been set. … I can’t answer the phone right now, but if you leave me a message with your …
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Back in the day, voicemail was one of the most reliable ways to leave a message when you couldn’t get a hold of someone over the phone. But the way we use phones has changed dramatically over the last couple of decades, and voicemail has largely stayed the same.
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This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
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You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
“Hi, you know who you called; leave a message, maybe they’ll call you back. Then again, maybe they won’t. That’s how life is. Point is, you’ve done what you can. Have a nice day.”
Create recordings as long or as short as you need. Total recording time can vary, but on average, 75 words equals about 30 seconds.
Of course, you NEED a voicemail greeting for the times your salon is closed at least. Here’s a checklist of best practices.
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
PLEASE NOTE: Business telephones like these can use landlines with our PBX mini-server OR upgrade to our all-inclusive, 100% managed VoIP digital service.
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.