Those missed calls add up. And if you’re a small or medium-sized business, you can’t afford to waste so many opportunities to serve customers and close sales. Your inability to answer calls could be holding back your business.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
Whether you’re making outbound calls to follow up with customers, confirm appointments, get approval for a service, or chase down leads, you have to expect that it will take a few calls before you actually get a hold of someone. This wastes valuable time your front desk receptionist or sales representatives could be spending on other critical tasks.
- Thank you for calling (Company Name). Our offices are currently closed in observation of the Easter Holiday. Please leave a message and your call will be returned when we return.
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
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What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
Here, the DUI lawyer ensures the clients are assured of help at the earliest and to tackle emergency situations he/she offers an alternate number.
411 Locals monitored phone calls of 85 businesses for 30 days. Those businesses were spread across 58 industries, and on average, they were only able to answer 37.8 percent of all inbound calls. Another 37.8 percent of callers wound up in the business’ voicemail box, and 24.3 percent didn’t receive a response of any kind from the business. No one answered, and there was no chance to even leave a voicemail.
Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person. While the message on his personal line might not be ideal, he took the time to record a professional voicemail message for his business phone, which makes it stand out.
This voicemail greeting lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you will get back to them when you receive their message.
https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/