In the side panel, under After Hours Auto Attendant click Menu. Edit a Greeting for After Hours Auto Attendant
Turn “Thank you for calling” into “Thank for your calling PATLive.” You can then add a tagline, or pepper in branded language that your audience would appreciate. My local Kay Jewelers, for example, would answer every call with “Thank you for calling Kay Jewelers, home of the Leo Diamond,” and women’s clothing company Adore Me starts their greeting by calling callers “Adorables,” which is what they call their customer to create an inclusive, exclusive feeling.
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Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Route callers quickly and efficiently with professional voice prompts in a consistent, clear and concise voice. close
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
19. “Thank you for calling [company]. We’re closed for [holiday] from [date] until [date]. Please leave your message and we’ll get back to you as soon as possible. Have a happy holiday!”
For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
If done tastefully, you can promote your products or services on your voicemail greeting without sounding pushy. In fact, it’s a great way to keep customers up-to-date on company events, sales, and other news. Be sure to keep it short and have fun with it.
"I was unhappy with our service provider for the on hold music – which is listened to by citizens calling 311, Access Calgary, or any other City service or facility. I reached out to a counterpart at WestJet and he referred me to On Air. I must say that the customer service I received from the onset at On Air was night and day from what I had previously been accustomed to. They are extremely responsive, and very customer focused. I even had a late request for some holiday music and I had a new playlist in my hands in less than 24 hours. Fantastic! And most of all, Thank you!" - Kelly Brown, Telecom Engineer, Voice and Video Solutions, The City of Calgary, Calgary, AB
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2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/
More than 100 professional voice over artists available to record your phone greetings, prompts and messages on hold.
A custom greeting helps your business look bigger and more professional. Tresta makes it easy to record or upload the perfect greeting to your phone system.
Click Auto Attendant and then select the auto attendant to edit from the list.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
Website: https://www.mitel.com/document-center/business-phone-systems/mivoice-business/mivoice-business/9,-d-,0/en/mivoice_business_90_vmug