Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
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Create a new schedule—Create a new name for the schedule and select holidays for your organization. Generate Auto Attendant Reports
To configure your IVR (Interactive Voice Response) options with a brand-new audio file greeting at any time. You can record and select greetings to play on specific holidays in advance. Let callers know that your office is closed for a holiday. (See this article to set up a holiday schedule for your Auto Attendant.) Promote special sales and offers for callers to hear on selected dates, before the caller selects a menu option. Prepare special IVR instructions for callers on specific dates, when you anticipate a high call volume.
Click here to watch the Youtube video of Adele singing an acapella version of “Hello.”
“I’m answering this phone for my friend who tells me it’s your nature to hang up and not leave a message, but I should remind you that nature is what we are put on this earth to rise above. So please, leave a message at the sound of the beep… for the sake of anthropology.”
Some people may be uncomfortable leaving voicemails and will hang up instead. You don’t want to lose customers simply because they don’t want to leave messages.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
The information you want to put in your voicemail greeting should be concise enough for your prospects to get every bit of information they need. Leave the relevant information in a clear and precise manner.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
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You may discover you’re unable to sync your voicemail with other important tools you use for your business.
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Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
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