Is there an average wait of five minutes, but a live chat option online that may be more convenient for them? It’s ok to mention that, too. Anything that will allow you to best serve your customers should be mentioned upfront, because it gets them where they need to go as quickly as possible, which leads to happier customers in the end.
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
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Hi, you’ve reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your contact information, or if it’s urgent, you can also call our 24/7 service line at [phone number]. Have a great day! You have reached [business name].
“Thank you for calling Ford, where we’ll go further with you. My name is Julia. Are you calling to book an appointment at our Jacksonville dealership for our upcoming sale?”
Website: https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
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After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
4. Hi, thanks for calling GetVoIP. We would love to help you out in anyway we can, but these Holidays are keeping us from getting anything done! We will be returning to the office after the New Year on Jan 2nd, but feel free to head over to our website GetVoIP.com to learn what you can. Happy holidays!
5.0 out of 5 stars Features, Quality and Great Tech Support if you need it from Telco Depot I've used Grandstream VoIP products before and for the price, have always thought they were a great value! This system is no different.
4. HulloMail Voicemail. With an easy-to-use interface, HulloMail is one of the best voicemail apps. It makes amazingly simple to read, manage, play, search and even share voicemail on iPhone.
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When setting voicemail for a busy day, remember to: Always begin with an introduction. Start with your full name followed by the official name of your salon. This assures your customers that they have dialled the right phone number. If you have more than one salon, specify which one they reached (“It is Day Spa Dahlia on Green Lane, 17” ).
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
Standard delivery for professional greetings is 3-4 business days or 1-2 day for RUSH delivery.
Here are six phone greetings that will enhance customer interaction. … If the customer is calling a support line because they're not having a …