Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
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4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
4. Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?… long pause and beep sound.
Here are six phone greetings that will enhance customer interaction. … If the customer is calling a support line because they're not having a …
Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.
You have reached [your name] at [your company]. ...You've reached [your name] at [your company]. ...Thank you for calling. ...Thank you for calling. ...Hi, you've reached [your name] at [your company]. ...Hi, thank you for calling me. ...Hey, this is [your name]. ...Hi, you've reached the voicemail of [your name] at [your company]. ...Hello. ...
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
If you're using an in-house system like AT&T, Mitel, Avaya, etc., I'll create the phone greetings to input into these type of systems. Also, "Dial-In" service can be provided for phone systems that are unable to accept recordings. • Sub-Directory Recordings (After Hours, Hours and Location, Call Center, Office Closure-Inclement Weather, Product Descriptions, Returns Information, Shipping Info, Tech-Support Help, etc.
If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
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Given the choice, a lot of consumers would prefer to send your business a text than leave a voicemail.
2. eVoice. With eVoice, you can get a free local number and 1-800 for 30 days. After this time, the eVoice Lite plan offers the following perks for $12.99 a month
People don’t have to wait on hold to send a text. They don’t have to explain their situation multiple times to four different representatives. They just send the text, then go do something else while waiting for a reply. Interacting with your business doesn’t require someone to take a break from work or try to talk over screaming kids. It takes seconds to send, and it’s easy to follow up asynchronously.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
If the company greeting is any good, it will typically be “Thank you for calling.”