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No matter what your call processing components, from Auto Attendants, to IVR, ACD and Voicemail, your organization should present a unified sound that represents your brand. Phone menu prompts, produced professionally, give your call processing clarity and brand identity every time your customers and prospects call. The way your organization is heard, especially during first impressions, can directly impact client successes and failures.
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The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
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"Hi, you've reached Phil Gerbyshak. I'm not available to take your call right now, however your call is very important to me. Otherwise, leave your name, number, a brief message, and your favorite 80s video game after the tone, and I'll call you back as soon as I can. My favorite 80s video game is (I have lots, so I change up the game). Thanks for calling. Make it a great day!" Hey, now that's pretty good. I let the caller know they're important to me, I injected some energy into the situation and put them at ease by askin them to share their favorite 80s video game, and I shared mine, and I closed with energy: "Make it a great day!"
3. Business Voicemail Greetings. Hello, you've reached the Sales Department at [X company]. We can't take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
Your company greeting should be created with that in mind. A strong company greeting will start the call off right, starting on a positive note while immediately getting people wherever it is that they need to go in your call navigation system.
Top 7 business voicemail greetings. 1. Hi, you’ve reached [ you name] of [ your business ]. I’m sorry that I’m not available to answer your call at the present time. Please leave your name, number and a quick message at the tone and I’ll forward your message to the appropriate person. 2.
Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.
Hi, you’ve called [your name] at [X company]. I am currently out of the office, but please leave your name, phone number, and a brief message, …
Vacation Business Voicemail Example Templates. As a small business, it’s not uncommon for the whole business to go on vacation, especially if you are the sole service provider. If this is the case for your company, or if you get a lot of business calls on your personal phone, it is wise to let potential customers know.
The internal mailbox has the following storage limitations:
Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you'll need it to access your messages in the future.
"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.