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Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.

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People get frustrated when you don’t pick up the phone. They also get frustrated when the person who picks up the phone can’t help them, or if they have to wait a long time to talk to someone who can. A phone answering service like a virtual receptionist or call center can help reduce wait times and prevent missed calls, but if they can’t help a caller, your customers will feel like they’re just being passed from one person to another—and most people clearly don’t like that experience.
Without business texting, you could be missing opportunities to serve your customers and increase sales every day. .

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That means when you need a client to send you some paperwork or change their appointment time, they’ll never even know. You just have to keep calling. (Or try a more effective communication channel, like texting.) 21) Only 18% of people listen to voicemails from phone numbers they don’t recognize
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The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times when you can’t
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.

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Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.

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09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.

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    Any Private Numbers—Forwards calls from private numbers.

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    I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?

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    "[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.

    “Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
    27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.

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    Variety is also important. Try to change your voicemail greeting at least once a month. 12 times a year, make time to change your voicemail greetings. A small investment of your time can pay big dividends for you.

    For Calls From, select Any Number or Selected Numbers with at least one option from the following:
    If you are in Canada, call your 10-digit business number, or call 1-844-310-9898 toll free. Press star (*) during your greeting, then enter your password; or. If you are outside of Canada, call your 10-digit phone number, or call any of the below voicemail access numbers (international long …

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    Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…

    7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
    If you’re going to ask someone to wait to listen to your automated navigation system, it’s a good call to let them know they’ve reached the right place and to add a little bit of branding and personality to your call. This is the next step of getting the call on the right track.

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Hello, you have reached X (the service provider), the one-stop destination for your pet care needs. Right now, all our staffs are busy attending client calls. You may choose to stay online until they get free or leave your number and details so that we can call you back. Alternatively, try our live chat for immediate needs.

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The invention of voicemail in the 1970s made businesses far more efficient. No longer did they need a live person or machine answering their calls, and they benefited from the ease of storing, transferring and managing recorded phone messages in a digital format.

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8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.

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10. Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.

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