Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
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5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
Out of the 1,600 businesses ZipWhip surveyed in 2020, 68 percent of them claimed to have used SMS to interact with their customers.
Earlier, we noted that Avochato’s 2019 study found that 92 percent of consumers expect to wait five minutes or more before talking to a person. But interestingly, an older study by Velaro found that 32 percent of respondents said they were unwilling to wait on hold for any length of time.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Check your voicemail on iPhone. In the Phone app , Visual Voicemail (available from select carriers) shows a list of your messages. You can choose which ones to play and delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.
You may hang up after leaving your message or press the [key] for other options. Thank you for your call.
Click here to watch the Youtube video of Adele singing an acapella version of “Hello.”
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings
Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
Business 1300 works with many talented voice artists that have over 18 years’ worth of experience producing professional voice overs. Both of our female artists are very well spoken with clear voices. They also have the ability to sound young or mature, so they are extremely versatile in delivering the right message for your business.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
“In a world where the person you are trying to reach can’t answer the phone… there’s only one choice. Leave a message.”
“Thanks for calling us here at Sweet Cheeks Boutique! Who may I have the pleasure of speaking to and what can I do for you today?”
A lot of businesses use interactive voice response (IVR) to field incoming calls. Also known as an auto attendant, IVR systems provide callers with a menu of options to request information or complete basic transactions. It’s mostly a self-serve process that a caller navigates via voice or their keypad, but it usually provides a path to speak to a real employee.
Keep those communications personal – we don't want our clients to think that we are robots!