"The voice prompts and hold recordings we received from On Air have been well received by our customers and staff. On Air's voice talent has proven to be a great fit with our brand, and they made the recording process as smooth as possible." - Adam Rawlings, Proposal Writer/Marketing Support, G4S Canada, Toronto, ON
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You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
On the Greeting page, under both the Business Hours and After Hours tabs, choose whether you want to use the default greeting, upload an audio recording, or record your own greeting. Click Next. 8
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
https://www.ruby.com/answering-the-phone-3-ways-to-make-your-companys-greeting-great/
Solution: Have all voicemails automatically emailed to you as sound files. This also ensures you are notified quickly when any new voicemails are left. Spectrum Business Voice offers this as a free service to its customers. Voice messages are attached to the emails as mp3 sound files, and recipients simply click on the email attachment to start listening.
Earlier, we noted that Avochato’s 2019 study found that 92 percent of consumers expect to wait five minutes or more before talking to a person. But interestingly, an older study by Velaro found that 32 percent of respondents said they were unwilling to wait on hold for any length of time.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Website: https://www.mightycall.com/blog/the-best-services-to-record-a-voicemail-greeting-for-business/
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
Anyone who’s struggled to recall the correct password for their voicemail system in order to retrieve new messages probably has thought there has to be a better way.
Check for outages and troubleshoot problems with your home phone or internet service.